FOR PROFESSIONALS
Working together around the person.
We work collaboratively with Support Coordinators, allied health professionals, service providers and other members of a participant’s support team to develop practical, person-centred Behaviour Support.
Collaboration makes support stronger
Effective Behaviour Support rarely happens in isolation. We take time to understand the participant, listen to the people who know them well and work alongside the wider support team.
The aim is to develop a shared understanding of what may be contributing to behaviour and practical strategies that can be used consistently in everyday life.
WORKING TOGETHER
How we can work with you
We aim to make Behaviour Support clear, collaborative and practical for everyone involved.
Our work can include assessment, Behaviour Support planning, implementation support and ongoing review, with collaboration built into each stage.
PROFESSIONAL COLLABORATION
Your perspective matters.
Good support brings different perspectives together.
Professionals often bring valuable knowledge about the person’s communication, health, sensory needs, participation and the supports that have already been tried.
We want to understand that.
With the participant’s consent and involvement, we work alongside the wider team to bring different perspectives together, build a shared understanding of behaviour and develop practical support that makes sense in everyday life.
Our role is not to duplicate the work of other disciplines, but to contribute a Behaviour Support perspective and help translate shared understanding into consistent everyday practice.
REFERRALS
When to consider a referral
Behaviour is becoming difficult to understand
The team may be seeing recurring patterns but is unsure what is contributing to them or what support may help.
Current strategies are not enough
Existing approaches may be difficult to implement, inconsistent across settings or no longer meeting the participant’s needs.
The team needs a shared approach
Different people may be responding in different ways and would benefit from clear, practical guidance built around the participant.
WORKING TOGETHER
A shared approach
With the participant’s consent and involvement, we collaborate with the people and services already around them so Behaviour Support is informed, coordinated and practical.
Support Coordinators
We can work with you around referrals, participant goals, current supports and the practical information needed to coordinate Behaviour Support.
Allied health professionals
We value information about communication, sensory needs, health and functional participation, and aim to complement rather than duplicate the work of other disciplines.
Support providers and implementers
We help translate Behaviour Support strategies into everyday practice through clear guidance, implementation support, feedback and review.
WHAT YOU CAN EXPECT
Clear. Collaborative. Practical.
We communicate clearly about what we are seeing, what we think may be contributing to behaviour and the reasoning behind our recommendations.
We value the knowledge of the participant and the people already supporting them. Where appropriate and with consent, we share information and work alongside the wider team rather than in isolation.
Recommendations should be realistic in everyday settings. We review what is working, respond to new information and adapt support when circumstances change.
RIGHTS & SAFETY
A word about restrictive practices
Some referrals involve restrictive practices that are already being used, have been identified by a provider, or are being considered in response to safety concerns.
A restrictive practice is a practice or intervention that restricts a person’s rights or freedom of movement. Where regulated restrictive practices are used within NDIS supports, specific authorisation, reporting, Behaviour Support Plan and safeguarding requirements may apply.
Where restrictive practices are relevant, we work openly with the participant and support team to understand why they are occurring, reduce immediate risk and identify less restrictive alternatives. The aim is to reduce and, wherever possible, eliminate the use of restrictive practices over time.
GETTING STARTED
A referral can start with a conversation.
01
Tell us about the participant
Share what is currently happening, the participant’s goals, existing supports and what the team is hoping may change.
02
We review the referral together
We’ll consider whether Positive Behaviour Support is appropriate, what information may be useful and who should be involved.
03
We agree on the next steps
If we work together, we’ll clarify the assessment process, communication with the wider team and what happens from here.